Orders are processed within 1-3 business days after payment has been received. Once your package has been shipped and handed over to the courier, we are no longer responsible for any delays, lost, or damaged items. Please ensure your shipping address is correct, as we are not responsible for incorrect or undeliverable addresses.
Returns, Refunds & Exchanges:
All sales are final. We do not accept returns, refunds, or exchanges unless an error was made on our end or an exception was agreed upon prior to purchase. In such cases, please contact us within 48 hours of receiving your order.
Sizing & Product Care:
Please refer to our size guide before purchasing, as we do not offer exchanges for incorrect sizing. To maintain the quality of your loungewear, follow the care instructions provided on the product label.
Order Issues:
If you receive a defective or incorrect item, email us at info@plushgrlapparel.com within 48 hours with your order number and clear photos of the issue. We will review and provide a resolution if applicable.
By placing an order with PlushGrlApparel, you agree to these terms. For any further inquiries, contact us at info@plushgrlapparel.com.
